Hurricane Tie Down

Hurricane Tie DownHurricane Tie Down

2010 Hurricane Policy

Tidy Coast Containers would like to implement a plan that will help our customers and our company during any hurricanes that may come our way. We have now been through 3 storms in the past 2 years and have come to realize that we need some formality in the way we handle hurricanes. This plan will help us both during this time of crisis to minimize damage and to get service back up and running as soon as possible.

We are very proud of the fact that during the last storm we were able to get service running to its full capacity within about 1 week to most of our customers. This is something that we are proud of, knowing that many of our competitors took weeks or months and some actually never recovered at all from the last hurricane.

Policy

  1. Preparation for the hurricane will begin 72 hrs out from expected landfall.
  2. All normal service will be stopped as soon as we feel it necessary to start to batten down the hatches. Probably at least 48-72 hrs from expected landfall.
  3. All hurricane preparation will end by the hurricane Warning when it is given and no more preparation or service will be done until after the storm has passed (Hurricane expected within 24 hrs.)
  4. ALL equipment that is on barrier islands and waterways will have priority over land locked areas.

SECURE YOUR TIDY COAST EQUIPMENT

This will help us and you to get your service back as soon as the storm has passed.

Securing the portable toilet:

  1. If possible place inside a garage, this will be the best placement if your construction phase is at this level.
  2. Secure it to a solid tree with two pieces of rope. One at the top and one at the bottom.
  3. Place inside an empty dumpster on its right side if you are facing the unit and tie it off accordingly.
  4. Place 4 pieces of rebar in the base of the unit along with tying it to a tree.
  5. Secure it to anything solid that is not movable and will hold it securely.

Securing the dumpster:

  1. Tarp the dumpster and tie it off back and forth with rope.
  2. If possible have the dumpster emptied and left empty.
  3. Place some heavier objects on top to limit flying debris.

Things YOU can do to help!

  1. Understand that we cannot service all customers within a short period of time before a storm arrives. Plan as though you will not be serviced directly before a storm hits and take all precautions necessary for securing all portable toilets & dumpsters.
  2. Only call if you must. Leave a voice mail if you do not get to a live person on the phone. All orders and calls will be taken in the order they are received.
  3. If you are interested in having your dumpster picked up and time permits, consider just having a swap / exchange for an empty one. An empty dumpster is not a hazard and will save you much frustration when the storm has passed and you’re trying to get your dumpster back.

Rental & Service Cost – Post Hurricane

  1. Monthly toilet rentals will continue on the same billing cycle as before the storm arrived. Instead of charging the customer for extra servicing of the unit we have opted to keep the billing the same. This saves you from an extra service charge and unnecessary paper work. (Remember by securing your equipment you will get your units serviced faster)
  2. Dumpsters that are partially full and swapped or picked up upon the customer request will remain at the current price and will not be pro-rated for partially full dumpsters.
  3. There will be a $35.00 (per unit) charge for picking up toilets and returning them to your site if required by county, city or customer request.

Things to understand:

  1. Tidy Coast Containers is not responsible for flying debris or damage done from items from a dumpster or portable toilet that the customer has rented from Tidy Coast Containers. It is the full responsibility of the customer to try and secure their construction sites the best they know how and all equipment that has been rented.
  2. Acts of Nature are humanly uncontrollable. Patience and Understanding in times of crises are important and much appreciated. Service delays must be expected as service times will take longer to get back to normal.
  3. Getting service safely back up to full speed is our highest priority and we will try to accomplish this as soon as we can.

Tidy Coast Containers has implemented a plan that will help our customers and our company during any hurricanes that may come our way. This plan will help us both during this time of crisis to minimize damage and to get service back up and running as soon as possible.